
The most common causes of this issue are: SOLUTION: Most players’ beta rewards have been correctly distributed, so first and foremost please make sure that you haven’t missed anything by checking for your items! If you really didn’t get the appropriate rewards, the best solution would be to contact support.Your IP address has been temporarily blocked due to a large number of HTTP requests. ISSUE: Some players have not properly received their due Beta rewards, either received an incorrect reward or no reward at all. SOLUTION: We’re still working on figuring out this issue for the moment. ISSUE: Some players have been encountering issues receiving XP after completing a game. If you encounter a crash in the game, please make sure to Send the Report to the dev team - sharing a screenshot of the report on Discord will not be helpful to us. We’re also working on solutions for optimization and crashes in general. You can find a helpful tutorial right by fellow dragoneer ShonnyHD here: Some crashes can be prevented by changing the game’s settings in your Steam directory to disable fullscreen optimization and override DPI. You should also verify the game files on Steam.ĭisabling overlays like Discord, Steam, Shadowplay, FRAPS etc might also help. SOLUTION: First and foremost, make sure your drivers are fully updated. ISSUE: Some players have been experiencing various crashes in the game. SOLUTION: This issue has been fixed in yesterday’s patch. This does not include games launching with incomplete teams. ISSUE: Some players encountered teams where the amount of players on either team exceeded the team size limit. PROBLEM: Some players who purchased a Founder's Pack are not able to display the code to redeem a special role on Discord. SOLUTION (UPDATE): This issue has been identified and will be fixed shortly. ISSUE: Some players who purchased a Behemoth Pack are not able to display the code for the Wyvern Pack they can gift to a friend. SOLUTION: This problem will be fixed in an update coming this week. ISSUE: Some missions do not track progress correctly, making them impossible to complete. KNOWN ISSUES AND SOLUTIONS - DECEMBER 7TH 2021 UPDATE It's not an exhaustive list, so if the bug you're encountering isn't listed here, please use the form on our official website: This is a list of the most recurring issues that have been reported to us, and solutions/fixes when they do apply.
